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Call Processing

Viking Electronics is the leader in call processing equipment. We offer an extensive line of Viking call processing  equipment such as the Viking ACA-1A Automated Attendant which is a single-port Automated Attendant with a user recordable digital voice announcer. It provides a professional solution for increasing call handling capacity without adding costly staff. The ACA-1A Auto Attendant Features Non-Volatile E2 Memory, no batteries required for memory retention during power failures and bilingual Capabilities which allows menu selection in two languages. It offers one minute of non-volatile digital memory available to provide greeting and menu of up to 10 departments or extensions, remote or local recording, programmable ring delay, professionally greets and processes calls, and is compatible with Centrex, PBX, Hybrid Key and many electronic key systems with OPX or single line station capabilities.


The Viking VR-1B Visual Telephone Status Indicator provides a “ring” indication, “on the phone” indication, and “message waiting” indication when used with an analog phone line. The VR-1B features Displays “ringing”, “on-the-phone” or “message waiting”, LED visible up to 100' (30m), attractive new compact package, connects with a modular cord, special “T” adapter provided for handset applications, six different modes of operation for enabling and disabling certain features (DIP switch selectable), easy to install, with power supply included. We offer an extensive line of Viking Electronics call processing Equipment.


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