Viking Expansion Board For ACD-10 |
| (Model # ACD-10-EB) Note: Picture may not represent the actual product. We are continuously working on improving our website and reserve the right to change specifications and availability without prior notice. Expansion Board For ACD-10 is an expandable option for Stand-A-Lone ACD/UCD (Model #: ACD-10), which allows for an expansion from 6 to 10 stations. It also offers the option to add Transfer Only stations, which can be used as a tie line to transfer calls to another phone system, or be used by managers, billing agents or any other personnel that should not get inbound calls, but is available to receive calls tranferred form any agent.
Features:
- Adds four more stations to an ACD-10
- Add Transfer Only feature which prevents incoming calls from ringing through
- Calls distributed by either ACD (Automatic Call Distributor), UCD (Uniform Call Distributor), hunt group, or ring group protocols
- No KSU, PABX, ring generator or remote display needed.
- Call screening option
- Custom ringing intercom, transfer and 3-way calling
- Night mode
- Local and remote programming and recording
- Detects and regenerates CPC signals
- Direct call pick-up
- Statistics available through RS-232 port
- ACD-10 is expandable from 6 to 10 station
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