Viking 24 Line Service Observation Unit |
| (Model # SO-24A) Note: Picture may not represent the actual product. We are continuously working on improving our website and reserve the right to change specifications and availability without prior notice. A valuable management tool for training new staff and improving performance of current employees.
Important Features:
Now you can monitor, train, motivate, even assist your personnel or customer service staff without disrupting the activity at their work station. Each SO-24 Service Observation Unit lets you access 24 stations (or 48 with 2 units) or phone lines by dialing a two-digit code from any supervisory phone. Install additional SO-24's for larger installations. Station being monitored hears nothing; however, a supervisor can quickly enter the conversation by dialing a '*'. A cassette recorder output permits selective recording by simply dialing a '9'.
Features:
- 24 station capacity can be expanded to 240 stations at any time
- Compatible with analog PABX/KSU stations
- Monitor stations from an unused phone system line input or to a dedicated single line phone
- Add remote observing with a RAD-AMP Remote Access Device
- Built-in talk assist (dial *)
- Dial up code can be programmed to match the station number
- Cassette recorder output and Touch Tone control
- Automatic gain control equalizes in and outbound conversation levels
- Configurable for digital phones (requires the SO-24 AK and an extra pair of wires to each phone handset)
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